Terms of Use

Company Details

Profit Optimizer d.o.o.

Mehmeda Spahe 24, 71000 Sarajevo, Bosnia and Herzegovina

Company ID: 4203431840009

Data Protection Officer: Mesud Peštek

1

Scope and Acceptance

By using the Profit Optimizer website and application, you agree to these Terms. If you do not agree, you are not authorized to use the service.

2

Service and User Responsibilities

  • Profit Optimizer is a tool for customer segmentation and profitability analysis.
  • Users are responsible for the accuracy of the data they input.
  • The app's output is intended to assist decision-making, not replace professional judgment.
3

Subscription and Payment

Pricing and subscription plans are listed on the website or can be agreed upon individually.

Billing is monthly or annually, depending on your selected plan.

Cancellation is possible at least 14 days before the next billing date. Refunds are subject to the terms of the agreement.

4

Intellectual Property

All algorithms, content, and design belong to Profit Optimizer d.o.o. Copying, modifying, or redistributing any part of the software without permission is prohibited.

5

Limitation of Liability

We do not guarantee uninterrupted service or complete error-free functionality.

We are not liable for damages resulting from misuse, incorrect data, or service interruptions.

6

Changes to Terms

We reserve the right to modify these Terms. You will be notified at least 30 days in advance via email or within the application if major changes occur.

7

Termination and Suspension

We may suspend or terminate your access without refund if these Terms are violated or the service is misused.

8

Governing Law and Jurisdiction

The laws of Bosnia and Herzegovina govern these Terms. The competent court in Sarajevo shall have exclusive jurisdiction.

9

Contact

For any questions or support, please email:

info@profit-optimizer.com