Privacy Policy
Controller and Company Details
Profit Optimizer d.o.o.
Mehmeda Spahe 24, 71000 Sarajevo, Bosnia and Herzegovina
Company ID: 4203431840009
Data Protection Officer: Mesud Peštek
What data we collect and why
Personal data
Name, surname, e-mail – used for registration and communication.
Business data
Customer, product, and transaction information – used strictly for generating in-app reports.
Technical data
IP address, cookies, and app usage – for analytics and service improvement.
Legal basis for processing
- Contract performance (software access)
- Your consent (e.g. for marketing cookies)
- Our legitimate interest (analytics and product development)
Your rights
You have the right to:
- Access and correct your data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Request data portability
To exercise your rights, contact us at: info@profit-optimizer.com
Cookies
We use:
- Functional cookies (login and security)
- Analytics cookies (e.g. Google Analytics)
- Marketing cookies (ads and retargeting)
You can manage your preferences through your browser settings or directly in the app.
Data retention
| Data Type | Retention Period |
|---|---|
| Personal data | While the business relationship lasts + 3 years |
| Business data | 5 years (in line with tax regulations) |
| Technical records | 12 months |
Security
We apply technical and organizational safeguards:
Encrypted communication (HTTPS/TLS)
Password protection and access controls
Regular backups
Policy updates
This policy may be updated. In such case, we will notify you 30 days in advance via e-mail or within the app.